Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. The Kingdom Of Steel is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at sales [at] magiccirclemusic.com with your name and order number, and we will look into it for you.
When will my Ultimate Fan Experience purchase ship?
Physical items that are part o the Ultimate Fan Experience are hand-delivered by our Ultimate Fan Experience Host to you on the day of the respective event. No items will be shipped to you by mail or any other form. Our Ultimate Fan Experience Host will contact you personally once it gets closer to each event and discuss further details.